Service & Cancellation Policy
At SmartRabbit-XR, we’re committed to providing high-quality educational experiences to as many students as possible. When you book a date, that time slot is exclusively reserved for your school and becomes unavailable to others.
Please review our policy:
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1. Reservation Confirmation:
After submitting your booking, our team will reach out via email to reconfirm all details.
2. Payment Terms:
No pre-payment is required. Full payment is collected on the day of the event, based on the confirmed number of students.
3. Cancellation and Rescheduling:
If you need to cancel or reschedule, please notify us at least 72 hours in advance.
Cancellations made with less than 72 hours’ notice or no-shows may result in restrictions on future bookings, as your reserved time could have been offered to other schools.
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We understand unforeseen situations may arise; please reach out as early as possible to make adjustments.
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Minimum group size: 50 students
Maximum capacity per day: 500 students
Teachers always participate for free
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We appreciate your understanding each booking represents an opportunity to bring science and conservation education to hundreds of young minds.
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contact@smartrabbitxr.com
📞 +1 262 456 8642
